Information Systems

Bachelor’s Degree

GPA 3.54 of 4.00

Informatics Management

Associate’s Degree

GPA 3.57 of 4.00

Technic Computer & Networking

Senior High School

GPA 7.34 of 10.00

IT Support Engineer

Dept. Engineering

• Troubleshoot and resolve Hardware/Software PC All in one and Notebook/Laptop
  
• Troubleshoot and resolve basic network and sharing access problems for users
  
• Installation and configuration software office standard
  
• Setting email user (PC / Mobile Phone)
  
• Installation and setting printer for users
  
• Upgrade memory (RAM) & HDD/SSD for all assets (PC/Laptop) if needed
  
• Repair and replace equipment as needed
  
• Manage webmail via cpanel domain (Add new email account,quota storage email, reset password email)
  
• Work with vendor support to resolve problems if any problem with internet connection and web hosting domain
  
• Manage file sharing
  
• List inventory asset IT
  
• Manage PBX Grandstream UCM6116 IPPBX Appliance (Edit, Add, Delete extension Phone and Setting IP Phone Grandstream GXP1405)
  
• Monitoring, Playback, Troubleshooting CCTV (Hikvision, ACTi, IPCam)
  
• Input employees into Attendance Management System App & Upload to fingerprint machine (Solution X105)
  
• Make a Monthly Bulletin for Daan Mogot City Apartment
  
• Make a design signage/sticker for area Apartment Building using Adobe Photoshop
  
• Make a daily activity reports
  

IT Broadcast Engineer

Dept. IT Broadcast

• Installation, configuration & troubleshoot hardware, network and software
  
• Communicate with staff/ clients through a series of actions, whether face-to-face, remote or over the phone to help setting up the working system or solving problems on his computer device
  
• Monitoring and immediately responding to incoming tickets from the IT Helpdesk
  
• Antivirus update agent and Kaspersky endpoint
  
• IT asset inventory and warranty claims to vendor management
  
• Replacing parts that need to be replaced due to damage from the results of IT analysis
  
• Manage license MNC Animation (Animation & Editing Software)
  
• Set up & managing file sharing (filezilla client server, openmediavault)
  
• Manage storage server NAS Synology DS1819+ (Server Active Backup), MSA 2050 SAN, SAN V- trak Promise A3800f, LTO-6 Robotic, Supermicro SYS5018R-WR, Lenovo Thinksystem SD530
  
• Synchronization of animated asset file data from FTP to Server
  
• Backup animated data in LTO 6 tape storage (HP 1/8 G2 Autoloader)
  
• Weekly monitoring server report (Editshare & HPE MSA 2052 SAN)
  
• Communicate and cooperate between Divisions and Departments of IT Integration, namely IT Office, IT Network, IT Security, IT Broadcast 3TV, IT Broadcast Library 3TV, IT Broadcast MNC Pictures

IT Support

Dept. Process Control

• IT Technical Support (Troubleshooting, installation Software/Hardware, Installation networking LAN, Maintenance Computer & Networking)
• Setup e-mail, PC / Mobile Phone (New Account)
• Work with vendor support to resolve problems if any problem with internet connection
• Make a data summary of production from database server (on request)
• Backup Database Server
• Entry data instruction sheet of production (Data Entry/Admin)
• Check data warehouse (Stock of name)
• Filling Document Production and IT Asset Inventory

Commisioning Engineer Device NEC

(Project Installation BTS)

• Setup new device NEC for B-TEL (Bakrie Telecom)
• Mapping of traffice signal
• Documentation from start to finish installation
• Coordinator

Computer Technician & Delivery

(Computer Distributor)

• Installation system operation Windows and other software
• Assembling a computer
• Setup Networking (LAN)
• Delivery